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Conditions of Use

General Terms and Conditions of Mc Tramp Internet Shop

§1 Validity towards entrepreneurs and definition of terms

(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.

(2) "Consumer" in the sense of these terms and conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either their commercial or their independent professional activity.
§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders placed via our online store .

(2) If the contract is concluded, the contract is concluded with

Mc Tramp Internetshop
Dieter Effmert

Neddernhof 55
D-21255 Tostedt

(3) The presentation of the goods in our online store does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our Internet store, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the order procedure provided in our Internet store.

The order is placed in the following steps:

1) Select the desired goods
2) Confirm by clicking on the "Order" button
3) Check the details in the shopping cart
4) Click on the "Checkout" button
5) Login to the online store after registering and entering the login details (e-mail address and password).
6) Re-check or correct the data entered.
7) Binding submission of the order.

Before submitting the binding order, the consumer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by means of an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet store: We store the contract text and send you the order data and our GTC by e-mail. You can also view the GTC at any time at You can view your past orders in our customer area under My account --> My orders.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying in advance, PayPal .

(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch within 1-3 days.

(2) If the consumer has chosen to pay in advance, we will not dispatch the goods before receipt of payment.

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.


§6 Right of withdrawal

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.
to revoke this contract.
The revocation period is fourteen days from the day on which you or a third party named by you
or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must inform us

Mc Tramp Internetshop
Neddernhof 55
21255 Tostedt
Tel.: 04182-8069373

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.
of your decision to withdraw from this contract.

You can use the attached sample withdrawal form, but this is not mandatory.To comply with the withdrawal period, it is sufficient that you send the notification of the exercise
of the right of revocation before the expiry of the revocation period.

Consequences of withdrawal

If you withdraw from this contract, we will refund all payments we have received from you including the delivery costs (with the exception of the additional costs costs resulting from the fact that you have chosen a type of delivery other than the cheapest the most favorable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive the notification of your revocation of this contract has been received by us.

For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you, unless expressly agreed otherwise with you; under no circumstances will you be charged any you will be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back. whichever is the earlier.

You will have the goods immediately and in any case within fourteen days at the latest from the day on which you notify us of your cancellation of this contract to return or hand over. The deadline is met if you receive the goods before expiry send within fourteen days. You bear the direct costs Returning the goods. You will only be responsible for any loss in value of the goods arise if this loss of value is due to a check of the quality, Properties and functionality of the goods do not require handling them is attributable.

End of revocation


§7 Contractual regulation regarding return costs in the event of cancellation

You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

§8 Contract language

As contract language german will be available exclusively.


§9 Customer service

Our customer service team is available to answer questions, complaints and objections on weekdays from 8:00 a.m. to 5:00 p.m
Telephone: +49 - 4182 - 8069373



Conditions as of February 2017

Free general terms and conditions created by


Supplementary General Terms and Conditions for ‘easyCredit-Ratenkauf’

1. Scope and General Terms of Use

The following supplementary General Terms and Conditions apply between you and the merchant for all contracts with the merchant where the ‘easyCredit-Ratenkauf’ installment purchase solution (‘Ratenkauf’) is used.

In the event of conflict, the supplementary Terms and Conditions take precedence over the merchant’s general terms and conditions.

Ratenkauf is available only to customers who are consumers as defined in section 13 of the German Civil Code (BGB) and are over the age of 18.

2. Ratenkauf

With the support of TeamBank AG Nuremberg, Beuthener Strasse 25, 90471 Nuremberg, Germany (‘TeamBank AG’), the merchant can offer you Ratenkauf as an additional payment option for your purchase.

The merchant reserves the right to check your credit status. For more details, please see the Ratenkauf data protection notice when you place your order. If Ratenkauf cannot be offered because of your credit status or because the merchant’s revenue limit has been reached, the merchant reserves the right to offer you an alternative payment option.

The Ratenkauf contract is formed between you and the merchant. There is no cash payment with Ratenkauf; you choose to pay off the purchase price in monthly installments. Payments are made every month for an agreed term, whereby the final installment may be different to the previous installments. Ownership of the goods is not transferred until the purchase price has been paid in full.

The receivables arising through the use of Ratenkauf are assigned by the merchant to TeamBank AG under a rolling factoring contract. Only payments made to TeamBank AG have the effect of discharging the debt.

The merchant is not subject to any supervision by a regulatory authority other than the general supervisory authority for businesses (Gewerbeaufsicht). Complaints can be sent to the merchant by letter or email.

3. Payment of Installments by SEPA Direct Debit

Through the SEPA direct debit mandate issued with Ratenkauf, you are authorizing TeamBank AG to collect the payments due as a result of the installment purchase from the current account you specified during the order process at the named bank by means of a SEPA direct debit.

Payments will be collected no sooner than on the date specified on the pre-notification. Payments may also be collected shortly after that date.

If the purchase price is reduced between the pre-notification and the due date (e.g. due to amounts being credited), the debited amount may differ from that stated in the pre-notification.

You must ensure that your current account contains sufficient funds at the time the payment is due. Your bank is not required to honor the direct debit request if your account does not contain sufficient funds.

If the direct debit is returned due to insufficient funds in the current account or an unjustified rejection by the account holder, or because the current account has been closed, you will be in default (without separate demand notice), unless the direct debit is returned due to circumstances beyond your control.

Costs charged to TeamBank AG by your bank for a direct debit returned for reasons for which you are responsible may be claimed from you by TeamBank AG as damages and must be reimbursed by you. You are entitled to show that TeamBank AG suffered a smaller loss or no loss at all.

If you are in default, TeamBank AG is entitled to charge a reasonable fee for each demand notice or default interest in the amount of five percentage points above the prevailing base rate of the European Central Bank.

Because of the high costs associated with a returned direct debit, we would ask you not to reject the SEPA direct debit if you cancel the contract, return the goods or make a complaint. In these cases, the payment is reversed in agreement with the merchant by means of a reverse transfer of the relevant amount or in the form of a credit note.

Status September 2022